The best solution is to uninstall and reinstall Silverlight contact your lead agency IT team for assistance or follow the instructions below:ġ. Occasionally, Silverlight becomes corrupted because of an upgrade from Microsoft or because of installation of unrelated software. Solution: Correct URLĮnsure the correct URL is in place for MnA. Listed below are troubleshooting steps to resolve this problem. No Access: MnA does not appear to load in Internet Explorer 11 Verify the MnA URL on all new Windows 10 systems before distribution to assessors.
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